Incompatible?!

I am using Quickbooks Pro 2012 with Windows 7 operating system. I cannot get the eBayQB to run (trying to use the free trial). States it is incompatible but from the requirements I've read it should be. Any ideas?

See

Could you provide more detail

Could you provide more detail information? error messages... screenshot... you could request support by email support@toptons.com as well.